This Privacy Policy governs the manner in which Gopinath Jewellers, having its principal place of business at Hari Ganga Basak Road, Tripura (hereinafter referred to as “Company”, “We”, “Us”, or “Our”), collects, processes, stores, discloses, and protects personal information of users (“User”, “You”, or “Your”) accessing or using the website https://www.gopinathjewellers.in (hereinafter referred to as the “Website”).
1. Scope and Applicability
This Policy applies to all visitors, users, customers, and others who access or use our Website and services. By accessing or using the Website, You expressly consent to the terms of this Privacy Policy and agree to be bound by the same.
2. Collection of Personal Information
We may collect, receive, store, and process the following categories of information:
a) Personally Identifiable Information (PII)
Including but not limited to:
- Full name
- Contact number
- Email address
- Residential and shipping address
- Government-issued identification (where required)
b) Financial Information
- Payment details processed via third-party payment gateways (We do not store card or banking credentials directly)
c) Technical and Usage Data
- IP address, browser type, operating system
- Device identifiers and location data
- Website usage patterns, clickstream data, and session logs
3. Lawful Basis for Processing
We process Your personal data strictly in accordance with applicable laws and on one or more of the following legal bases:
- Consent provided by You
- Performance of contractual obligations
- Compliance with legal and regulatory requirements
- Legitimate business interests, provided such interests are not overridden by Your fundamental rights
4. Purpose of Data Processing
Your information may be used for:
- Processing and fulfilling orders and transactions
- Customer support and grievance redressal
- Fraud detection, prevention, and risk management
- Improving Website functionality and user experience
- Marketing and promotional communications (subject to Your consent)
- Compliance with statutory obligations under applicable laws
5. Data Sharing and Disclosure
We do not sell, trade, or rent Users’ personal identification information. However, We may disclose Your information to:
- Third-party service providers (payment processors, logistics partners, IT vendors)
- Regulatory authorities, law enforcement agencies, or judicial bodies as required by law
- Affiliates or successors in the event of business transfer, merger, or acquisition
All such disclosures shall be made in strict compliance with applicable confidentiality and data protection laws.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law.
7. Data Security
We adopt reasonable administrative, technical, and physical safeguards to protect Your data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is entirely secure, and We cannot guarantee absolute security.
8. User Rights
Subject to applicable law, You have the right to:
- Access, rectify, or erase Your personal data
- Restrict or object to data processing
- Withdraw consent at any time
- Lodge a complaint with a competent authority
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience. Detailed information is provided in our Cookie Policy.
10. Amendments
We reserve the right to amend, modify, or update this Policy at any time without prior notice. Continued use of the Website constitutes acceptance of such changes.
11. Contact Information
Gopinath Jewellers
Hari Ganga Basak Road, Tripura
Email: info@gopinathjewellers.in
Phone: 9059059400
Effective Date: 1st April, 2026